Privacy Policy

Privacy Policy

Introduction

Welcome to https://residential-water-damage-fort-collins-co.ecojohns.com (hereafter referred to as “Residential Water Damage Fort Collins CO,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Security Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy covers various activities involving your personal data when:

  • You use our applications, services, or participate as an authorized user
  • You visit or navigate through our websites linked to this Privacy Policy
  • We communicate with you via email, phone, or text messages (SMS)

Personal Data Collection

We collect several types of personal information from users, including:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Data needed for processing transactions, such as cardholder name, payment method, and billing address.
  • Financial Information: Records of financial transactions, including bank account details (where applicable).
  • Purchase Information: History of products or services bought from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device.
  • Location Data: Geolocation information provided when you use our location-based services.
  • Feedback and Reviews: Comments, suggestions, and ratings shared by users.
  • Social Media Information: Data collected from social media platforms when you interact with our content or share it.
  • Product Interest: Information about products you show interest in or purchase.

We obtain this data through direct user input, interactions with our services, and automated technologies used to enhance your experience. Additionally, we may receive personal data from third parties who assist us in providing our services, subject to their privacy commitments.

Cookies

We employ cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These ensure the basic functions of our website, like navigating pages.
  • Preference: Cookies remember your preferences for a personalized experience.
  • Analytics: They help us understand how visitors engage with our site, enabling us to make improvements.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified during collection or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the data.

Security Measures

To safeguard your personal information, we implement robust security measures:

  • Encryption: We use encryption to protect sensitive data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children, and we ask that minors (under 18) refrain from providing any data through our platforms.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and Rectification: The right to access, correct, or update your personal information.
  • Erasure and Restriction: Request the deletion of your data or restrict its use.
  • Data Portability: Obtain a copy of your data in a structured format.
  • Objection and Non-Discrimination: Object to the processing of your data and be free from discriminatory practices.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this page periodically for the latest information.

Contact Information

For any queries, requests to unsubscribe, or data-related inquiries, please reach out to us:

Email: [email protected]

Address: [Our Physical Address]